Shipping policy

Processing

Orders process within 1–2 business days of purchase. Business days are Monday through Friday, excluding holidays. A confirmation email follows once an order ships.

Delivery

Transit times begin after processing:

Standard shipping: 3–5 business days

Orders placed after 5PM process the following business day.

International Shipping

[We ship to the following countries:

Europe: Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom

Asia-Pacific: Australia, Hong Kong, Japan, Malaysia, New Zealand, Singapore, South Korea

Middle East: Israel, United Arab Emirates

North America: Canada

Kindly note that international orders may be subject to customs fees, import duties, and taxes assessed by the destination country — the responsibility of the customer, not included at checkout.

Lost, Stolen, or Damaged Packages

SENDOLI is not responsible for packages lost, stolen, or damaged after confirmed delivery. Delivery issues should be reported to contact@shopsendoli.com within 7 days of the delivery date. SENDOLI will work directly with the carrier to investigate.